The details
Privacy Policy
Last updated: October 1, 2026
Your privacy matters to us. This Privacy Policy explains what personal information Nora Ellis Design collects, how we use it, and the choices you have. It applies to our website and to any services we provide.
1.
Information We Collect
We collect information you provide directly to us, including when you submit an inquiry, request a proposal, or communicate with us. This may include:
Contact details such as your name, email address, and phone number;
Business information such as your company name, website, and location;
Project details, including the services you are interested in;
Any other information you choose to share in your messages to us.
We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, pages visited, and approximate location derived from your IP address.
2.
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide proposals;
Deliver our design services and manage client relationships;
Send invoices and process payments;
Improve our website and understand how visitors use it;
Comply with legal and accounting obligations.
We will never sell your personal information.
3.
Legal Basis for Processing
Where applicable data protection laws require it, we process personal information on the following bases: to take steps at your request before entering into a contract; to perform a contract with you; to comply with legal obligations; and for our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights.
4.
Sharing Your Information
We share personal information only with trusted service providers who help us run our business, such as:
Website hosting and form-processing providers;
Email and project-management tools;
Payment processors and accounting software.
These providers may only use your information to perform services on our behalf. We may also disclose information where required by law or to protect our rights.
5.
Data Retention
We keep inquiry information for up to 24 months after our last contact with you. Client records, including contracts and invoices, are retained for as long as necessary to meet our legal, tax, and accounting obligations.
6.
Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7.
Your Rights
Depending on where you live, you may have the right to:
Access the personal information we hold about you;
Request that we correct inaccurate or incomplete information;
Request that we delete your personal information;
Object to or restrict certain processing;
Request a copy of your information in a portable format;
Withdraw your consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details below. We will respond within the timeframe required by applicable law.
8.
Cookies
Our website uses a small number of cookies and similar technologies. For more information, please see our Cookie Policy.
9.
Children’s Privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children.
10.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
11.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
By email: hello@noraellis.example
Through the contact form on our website